Have your health plan information right where you want it: in the palm of your hand. Blue Connect Mobile lets you securely connect to your Blue Cross and Blue Shield of North Carolina health plan whenever you want. Blue Connect Mobile gives you clear, concise information about your plan, helping you manage costs and make better decisions about your health. Best of all, it’s simple and convenient.


*ID Card –Get your Digital Member ID card whenever you need it. Easily share your information with your doctor or family.

*Access to Claims Status –Get instant information about your claims, including claims status. Search, browse, and view your most recent claims.

*Coverage and Benefits Summary – Track your benefits, deductibles, out-of-pocket expenses, and spending account balances.

*Fingerprint Sign-In- No need to enter a password, fingerprint sign-in gives you instant access to your health plan information, including your ID card. Certain devices are eligible for fingerprint sign-in on compatible devices.

*Customer Service – Enjoy a convenient connection to a customer service representative through click-to-call and in-app messaging.

*Español – (Translate – Spanish) Blue Connect Mobile is available in Spanish. Be sure to select Spanish during set up.

What’s New

Feature improvements that allow you to view your ID Card, search claims, track benefit related expenses and conveniently contact customer service.


Blue Connect Mobile is compatible with Android 5.1 or later operating systems.

For support or more information, visit bcbsnc.com/mobile

© 2017, Blue Cross and Blue Shield of North Carolina is an independent licensee of the Blue Cross and Blue Shield Association. SM, ® Marks of the Blue Cross and Blue Shield Association.

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Category: Health & Fitness
Requirements: 4.1 and up